How to Spa
All prices, services and hours of operation at The Spa are subject to change without notification. Please call to confirm current rates, services and hours of operation. Our spa reservationists are here to assist you in planning The Spa experience that best suits your individual needs.
All guests enjoying spa treatments will have complimentary use of all spa facilities during their spa day. Enjoy full and unlimited access to our fitness studio, private key lockers, spa robe and sandals, and vanity amenities. During your spa day you also have use of the steam room, sauna, inhalation room and resting area with complimentary fruit, water and tea.
In order to secure your preferred services and times, we highly recommend that you schedule all spa appointments a minimum of two weeks in advance for weekday bookings, and two to four weeks in advance for weekend or holiday bookings. Guests under the age of 12 are limited to nail salon services. Guests who are 12-16 years of age may receive nail and facial services. Guests who are 16 years of age or older may receive any of the services on our menu and use the facilities. All guests under the age of 16 must have a parent or legal guardian present with them in The Spa or they will not be permitted to use The Spa facilities. Please see “Release Of Liability” at The Spa reception for further details. A parent or legal guardian is required to sign for anyone under the age of 18.
To schedule a spa appointment call (858) 777-6690
If you must cancel your Spa appointment, you must notify the Spa at least 24 hours prior to the appointment time, or you will be charged the full treatment price.
Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be applied.
Gift cards are available for any dollar amount and can be used at The Spa for services or retail, at A.R. Valentien and The Grill or for overnight accommodations at The Lodge at Torrey Pines.
WHAT TO BRING
We will provide you with a locker room full of vanity amenities, including a robe and sandals. For the treatment, you will disrobe to your comfort level. During all treatments, the only area of the body that is not completely draped is the area being worked on. Bathing suits are recommended for all hydrotherapy treatments.
WHAT TO LEAVE AT HOME
Alcohol is not permitted in The Spa and is not recommended before or after a treatment. We also recommend that you do not bring jewelry or valuables to The Spa.
A 20% service charge will be added to each spa service. The service charge is shared among the therapist (18%), Spa Attendants and Receptionists (2%). At your discretion, you may leave an additional gratuity for your therapist.
The Spa is a cell phone–free environment. Please be mindful of other guests and your time to relax. We ask that you put your phones on silent as you enter The Spa and refrain from using them during your visit.
WHAT TIME TO ARRIVE
Please arrive at least 30 minutes prior to your first treatment time in order to allow ample time to check in, shower and prepare. We invite you to enjoy the facilities, including herbal-infused steam room, sauna, relaxation lounge and fitness center, before and after your spa treatments.
COMFORT LEVEL DURING THE TREATMENT
If at any time during the treatment you are not completely comfortable, whether it is the pressure of the massage or the volume of the music, simply let the treatment provider know. This is your time, and the treatment providers are there to make sure your experience is everything that you want it to be.